Fiskars France SAS
Air Park Paris Sud, “Le Pélican”
3 avenue Jeanne Garnerin,
Zac des Hauts de Wissous,
Email : email@example.com
S.A.S (public limited company) capital €1 540 000 siret 312 694 391 00102 – naf 4649Z – RCS Evry 312 694 391 – VAT N° FR 665 312 694 391
Director of publication : Mr Enckell Thomas Edvard Toussaint, General Director
Web host OVH
2 rue Kellermann – 59100 Roubaix – France
1. Person in charge of personal data management
Fiskars Finland Oy Ab (“Fiskars”)
Business ID : FI190036089
Hämeentie 135A, P.O. Box 130, FI-00560, Helsinki, Finland
Tel : +358 20 43 910
Fax : +358 9 604 053
2. Manager of personal data :
Functional Products Brand & Integrated Marketing Communications
c/o Fiskars Finland Oy Ab
tel +358 20 43 910
Email : firstname.lastname@example.org
3. Personal data file
Customer data file. A file contains data concerning Fiskars customer or other commercial partners of Fiskars group.
4. Use of personal data:
The analysis of personal data aims to respond to needs for the management of customers and prospective customers, administration, marketing and mail order as well as planning and development of the economic activity of Fiskars, the companies and franchises belonging to Fiskars group.
The data collecte dis used for commercial purposes, for the development of the economic activity of Fiskars or for similar use by the group’s affiliated companies.
The recording of personal data may take place during a purchase by direct sale or mail order. Customers can therefore take advantage of our promotional offers and receive offers from our commercial partners relating to personal information recorded in our database. This data is analysed and compared to other files in order to establish group profiles which may be used in our marketing and communication campaigns.
La data may also be extracted from other Fiskars customer files.
Fiskars may out-source data management to other service providers.
5. contents of personal data
The information relating to the following categories and the modification of data can be managed in the personal data file :
Information such as :
Name, date of birth, sex, language, email address, telephone number, addresses, profession, company name and contact details, marital status, size of household , user name…
Information relating to products such as :
Identification data relating to the use of Fiskars services, such as different customer loyalty programmes, client number, user name et password, information relating to purchases, on-line presentation of products, date of creation of customer account, customer invoices, due dates and guarantees, customers centres of interest, recording of telephone calls to customer service, authorisation or refusal for direct marketing but also activities of persons concerned on the Fiskars internet page and mobile phone services, such as cookies sent by the browser and information received (for example IP address,) and data relating to Fiskars activity on social networks.
Data relating to offers, sales and certain communication campaigns
The services, benefits and campaigns provided and offered to customers, feedback and requests, evaluations relating to customers or our partner companies ; purchases made in Fiskars shops, points of sale and on-line stores ; purchase date ; items purchased (product reference, price and total sale amount)
6. Source of data
The information is collected during the activities of our customers and our partners companies on our site. The information can be collected by cookies and other technical equivalents when persons concerned use Fiskars on-line services via data terminals. Moreover personal data can be collected by third parties within the limits laid down by law. Information can be collected databases of Fiskars and other affiliated companies including companies belonging to the chain of franchises. Updated personal data come from organisations for regulations and companies dealing with updating public databases.
7. Extraction and transmission of data outside the European Union
Fiskars may give information within the limits of the legalisation in force. Data can be given for commercial purposes to partner companies, unless the persons concerned refuse. The judicial administrator of information cannot give the information either.
Fiskars can give and transfer data to communities outside EU/EEE where Fiskars has made an agreement in compliance with relevant Finnish legislation on the protection of data. Fiskars can transmit personal data collected for commercial purposes after a customer account has been closed, unless the persons concerned refuse.
8. Protection of personal data
Only Fiskars employees with authorisation in this domain or companies acting for Fiskars have access to this database par the users’ individual rights granted by the controller. User accounts of different levels have been created according to the needs of each employee in the exercise of their functions. The system is protected by anti-virus software which protects personal data from any contact outside Fiskars.
Documents containing information filled in manually, customer data and data relating to partner companies are stored and protected by anti-virus software after they have been dealt with. Only Fiskars employees with authorisation in this domain or companies acting for Fiskars have access to this manual information.
All members of Fiskars staff as well as Fiskars employees or employees of partner companies acting for Fiskars must respect the confidentiality of personal data collected.
9. Rights of persons concerned relating to personal data
The persons concerned may exercise their rights to information which concerns them.
Such a request must be made in writing and sent to the person in charge of collecting the data and addressed to the office of the manager of data management at the following address :
Fiskars Finland Oy Ab, Hämeentie 135 A, 00560 Helsinki
Persons concerned also have the right to refuse the management and extraction of their personal information for commercial purposes by making a request to the manager of personal data management. Finally, the persons concerned have the right to rectify and remove data which concerns them.